Monitoring - We will be performing scheduled maintenance between September 15 and September 17 to enhance the reliability and performance of our AWS network infrastructure. During this maintenance window, customers may experience brief periods of increased latency or intermittent connectivity to some services.
Our teams will work to minimize any impact, and we do not anticipate extended service interruptions. We will provide any updates throughout the maintenance window and notify customers once the work has been completed.
Sep 14, 2026 - 13:51 UTC
Our teams will work to minimize any impact, and we do not anticipate extended service interruptions. We will provide any updates throughout the maintenance window and notify customers once the work has been completed.
Sep 14, 2026 - 13:51 UTC
Identified - Description: We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS.
Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of:
Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]
Resolution:
Additional information and steps to resolve this can be found here, https://support.commvault.com/Article/Details/KA-191556
Jun 22, 2026 - 12:15 UTC
Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of:
Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]
Resolution:
Additional information and steps to resolve this can be found here, https://support.commvault.com/Article/Details/KA-191556
Jun 22, 2026 - 12:15 UTC
Web Portal
Operational
Australia East
Operational
REST API
Operational
East US2
Operational
Reports
Operational
Australia East
Operational
Usage & Metering
Operational
Australia East
Operational
Active Directory
Operational
Australia East
Operational
Dynamics 365
Operational
Australia East
Operational
Database
Operational
Australia East
Operational
Endpoint
Operational
Australia East
Operational
File & Object
Operational
Australia East
Operational
Office 365
Operational
Australia East
Operational
SalesForce
Operational
Australia East
Operational
VM & Kubernetes
Operational
Australia East
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Scheduled maintenance Sep 15, 2026 17:00-18:30 UTC
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Posted on Sep 12, 2026 - 08:01 UTC
Posted on Sep 12, 2026 - 08:01 UTC